Purchase of a Silver, Gold or Platinum Soup Club membership makes for a way better deal. By joining our club you’re sure to keep stock of our delicious soups AND you’ll receive a bonus soup mug for less than the cost of an individual case. It’s always soup season if you ask us!.
Do I have to select my soup each month?
No. When initially purchasing your membership, you will choose your first month’s soup. Each month during your membership, you will receive a fulfillment request form to select your flavor for the month. You should receive the email on your anniversary date of ordering.
When can I expect to be billed for my Soup Club subscription?
You pay the full cost of the membership when you initially join. Each month you will only be billed for the shipping.
Why shouldn’t I just buy my soup in the store?
If you happen to be out and about, you CAN find our soup in over 5,000 grocery stores around the country. Our online delivery service makes sure we keep you stocked up on the good stuff, so you never have to go home to an empty pantry.
Can I shop for soup on your website even if I don’t subscribe to the Soup Club?
Yes. Our online shop is open to everyone. You’ll earn points every time you shop with us, too!
Are there initiation, cancellation or any other sneaky fees?
No way. You only have to pay for the stuff we ship you.
Is it hard to cancel?
Monthly rebillable Soup Club subscriptions can be canceled at any time.
Where does Soupman soup ship?
The Original Soupman soups currently ship to the United States. You may experience longer delivery times when shipping to Hawaii, Alaska and Puerto Rico. Sadly, we cannot currently ship outside of the United States.
What are my shipping options
Shipping costs vary based on your zip code and selected method. You have the option of choosing SurePost, UPS Ground, UPS 2nd Day Air or UPS Next day Air.
When will my order ship?
Once your order is placed, it will ship on or before the next business day.
Note* The Original Soupman and its carriers will not ship or deliver on specified shipping holidays.
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